TechMagica - IT Services, Business Solutions, Offshore Software Development Company Follow us on Facebook   LinkedIn   

Company > Differentiators

  • Well-defined process for handling application support and the on-demand consultancy services
  • Project based pricing strategy for maximum customer benefit reducing Total Cost of Ownership
  • Robust Knowledge Management procedures & Mandatory Knowledge transfers with extensive documentation
  • Pre-determined and mutually agreeable communication strategies
  • Robust and well defined Service Level Objectives and processes to meet them
  • History of meeting over 95% of the service level targets
  • BS7799 Security standards and flexibility to tailor the security as per the partner’s special requirements
  • Strategic dedicated teams to support our clients in their product development and maintenance, migration services, software testing services so as to increase our client’s ROI while reducing TCO.
  • Importance given to internal and external communications and the framework to include requirements, schedules, status updates, issue escalations and resolutions, assumptions and feedback collation, from and to different project stakeholders of TechMagica and the partner.
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